John Libbey Eurotext

Gériatrie et Psychologie Neuropsychiatrie du Vieillissement

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Professional exhaustion among caregivers in nursing homes raises the perception of residents’ aggressiveness and poor quality of caregiver-resident relationship Volume 19, issue 1, Mars 2021

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This study is aimed to explore whether professional exhaustion among caregivers working in nursing homes causes an increased perception of resident aggressiveness and a lower satisfaction in the relationship between the caregiver and the resident. The data were collected from a sample of 52 nurses and caregivers working in retirement homes. We compared the perception of aggressiveness and relational satisfaction in 26 caregivers to 26 without a professional exhaustion condition, using the Maslach Burnout Inventory, Yudofsky's Manifest Aggression Scale, and Wilguski's Caregiver Satisfaction Scale.The results show that caregivers with professional exhaustion have a much greater perception of resident aggressiessiveness. This perception of aggressiessiveness generates a relational dissatisfaction with the resident. Professional exhaustion is therefore associated with higher perception of aggressiveness and relational dissatisfaction.