JLE

Journal de Pharmacie Clinique

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Optimization of the dispensation of medicines to out-patients Volume 28, issue 2, avril-mai-juin 2009

Authors
Pole pharmacie, CHU de Grenoble, BP217, 38043 Grenoble cedex 09, Laboratoire ThEMAS TIMC UMR CNRS 5225, Université Joseph Fourier, Grenoble

IntroductionThe main objective of our project was to build an information transfer strategy concerning drugs dispensed to out-patients. A first step consisted in creating drug information leaflets for patients. The second step was to build, with a standardized methodology, a model of drug information leaflet for healthcare professionals to improve their relevance to enhance safe and efficient drugs dispensation to patients.MethodologyUsing a reading grid, we analyzed the design and scientific background of the existing documents from a literature review.ResultsEight documents were analysed. The design of the leaflets integrated colors (6 supports), pictograms (2) and a hierarchical data organization using charts (3). These drugs specification sheets generally resumed the Summary of Product Characteristics, except for pharmacokinetic properties and specific biological or clinical follow-up. However, targeted recommendations in case of a missed dose were never mentioned. Author and date of last update were available in most of the documents but none of them mentioned references.ConclusionOur comparative analysis allowed us to elaborate a model of tool intended for the healthcare professionals. This model was implemented for 67 information sheets concerning 12 drugs categories dispensed to out-patients. A double validation of the sheets (pharmacists, physicians) allowed us to standardize the information linked to the patient.