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Co-producing the socially responsible performance of local and regional authorities : emerging results of an intervention-research within a town hall. Volume 34, issue 1-2, Janvier-Juin 2017

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Authors
Laurent Cappelletti Conservatoire National des Arts et Métiers, Chaire CCG, 40 rue des Jeuneurs, 75002 Paris
Samia Khenniche Conservatoire National des Arts et Métiers, LIRSA-ISEOR

The article studies the conditions of the co-produced development of the socially responsible performance for a local authority. To this end, it mobilizes an intervention-research carried out in a town hall of 900 agents of a commune of 50,000 inhabitants. Emerging research findings show that the socially responsible performance of a local authority requires mainly: the use of a suitable management method allowing a co-constructed representation of public performance between the administrative and political spheres; its evaluation; and a reduction in the cognitive distance between public actors to stimulate both the synchronization and the steering of policies and the co-production of strategies.

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